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Andazi FAQs

Mattresses
  • First and foremost, your spine should remain in a straight position when you lie down on your bed. When you lie down on your bed, it is important to consider your sleeping position, body type, weight, and personal preferences for mattress materials, which will play a big role in determining which mattress is right for you. You should also consider the mattress's cost, comfort, durability, and any other issues you may have - such as whether you like to sleep in a warm or cool environment, have back pain, or wake up feeling tired in the morning. If you contact us, we will analyze these topics to help you make a decision.

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  • Memory foam is a type of material called viscoelastic foam. It is different from other foams because it has more resilience, making it an ideal material for mattresses. It is soft and durable, with the ability to dissipate heat, ensuring that joints are in a normal position while you sleep.

    The body shape memory foam technology was developed by NASA specifically for astronauts, which later found application in our everyday lives. Body shape memory foam ensures perfect body shape retention and correct spine position while lying down. For all body types and weights, our company has developed mattresses with a relatively firm surface as well as a soft surface, which will help you get a perfect night's sleep

  • Our company uses materials for surfaces produced by the Belgian manufacturer "Bekaertdeslee". The company develops various ecological materials for mattress surfaces, one of such technologies is Adaptive®.

    Adaptive® is a technology that replaces the passive fabric of the mattress surface with a type of textile that dynamically responds to temperature changes. When your body heats up, Adaptive® technology provides additional evaporation, which reduces the moisture in the mattress and creates a cooling effect. Mattresses with the addition of Snow mean that this mattress is made with Adaptive® technology and cools your body while you sleep.

  • Although mattress technologies are developing very significantly in the modern world, there are people who prefer mattresses made of traditional springs, the company "Andaz" offers a type of mattress made on a spring base for such a choice. Our company, as a result of many studies, has created mattresses that contain both a traditional spring base and a combination of modern materials. The name of such a mattress line is hybrid, you can buy hybrid mattresses and enjoy a comfortable night's sleep.

Pillows
  • A memory foam pillow is designed to provide support and comfort that conforms to the shape of your head and neck. Made from viscoelastic foam, it responds to heat and pressure, helping to maintain body temperature and proper spine alignment, reducing pressure points on body parts.

  • Choosing the right pillow can make a big difference in your sleep quality and overall comfort. Here are some tips to help you find the perfect pillow:

    Sleeping posture:
    When sleeping on your back: Look for a medium-thick pillow that supports the natural curve of your neck.
    When sleeping on your side: A firmer, thicker pillow helps align your spine by filling the space between your ear and shoulder.
    When sleeping on your stomach: A softer, thinner pillow will help prevent neck strain.
    Material:
    Memory foam: conforms to the shape of your head and neck, providing good support and reducing pressure points.
    Feather: Soft and formable, but may not be enough support for some people.
    Polyester: Affordable and hypoallergenic, but can get damaged quickly.
    Pillow height:
    Choose a pillow height that keeps your head and neck in a neutral position in line with your spine.
    Strength (strength):
    Your personal preferences and sleeping position will determine the best firmness level. Side sleepers typically need firmer pillows, while back and stomach sleepers may prefer softer options.
    Special features:
    Cooling gel: Helps regulate temperature.
    Adjustable filling with different materials: allows you to adjust the height and firmness of the pillow.
    Allergies:
    If you have allergies, look for hypoallergenic materials and washable covers.
    Given your interest in relaxation techniques, you may also want to consider pillows designed to relieve stress, such as those with aromatherapy features or ergonomic designs.

  • Andaz premium pillows are designed to provide superior comfort, support, and durability over standard pillows. These pillows often use high-quality materials such as memory foam, latex, down, or down alternatives. Here are some features that typically distinguish premium pillows:

    1. Material quality: Premium pillows often use materials such as shredded memory foam, natural latex, or high-quality feathers and down, which ensure a comfortable sleep and keep your body healthy.
    2. Ergonomic design: Many premium pillows are designed to ensure proper spinal alignment, which can help reduce neck and shoulder pain while sleeping.
    3. Temperature regulation: Some premium pillows include cooling technologies or breathable materials that help regulate temperature to keep you comfortable throughout the night.
    4.Adjustability: With some premium pillows, you can adjust the filling to customize the shape and firmness to your comfort and preference.
    5. Durability: High-quality materials and construction mean that premium pillows often last longer than standard pillows.

    For example, the Andazi Latex Pillow is known for its combination of plush and supportive, using shredded Andazi latex and down alternative filler. Another popular choice is the Andazi premium pillows, which offer excellent comfort and pressure relief with the construction of their filling materials.

Store

  • After you purchase the goods, we will transport and deliver the order to you with the help of our employees or partner courier companies. The courier service fee is determined individually, before the customer places the order, and is paid by the customer when ordering the product.

    If you wish to return the goods yourself, after sending the notification of withdrawal from the contract (return form), the goods must be returned to the company's logistics center no later than 7 calendar days from the date of initiation of the return; in this case, you will be responsible for the (direct) costs associated with returning the goods to our logistics center. Returns are possible to our logistics center on working days (Monday-Friday) and between 10:00 and 18:00. The decision on the conditions for returning the product is made by Andaz.

  • If the goods are found to be defective, the consumer has the right to demand that the seller (trader) eliminate the defect (repair or replacement of the goods free of charge, price reduction) or withdraw from the contract.

    Repair and replacement of goods are the primary rights of the consumer. The consumer has the right to demand that the seller (trader) repair or replace the goods free of charge, unless this damage is not caused by a fault or, due to the nature of the goods, is impossible or requires disproportionate or inappropriately high costs.

  • You can pay for the order/service in several ways: payment by plastic card valid in Georgia; online installments; payment machines; payment with the courier; Google Pay; Apple Pay; loyalty card or other payment method indicated on our platform. Specific payment mechanisms are indicated on the platform and may differ from those indicated above at different times.

General

  • Andazi is a well-known brand that specializes in high-quality mattresses, pillows, and sleep accessories. The brand is known for its products made with Andazi®, a unique memory foam originally developed by NASA to provide comfort and support to astronauts during space travel¹. Here are the key features of Andazi products:

    1. Pressure Relief: ANDAZI® material adapts to your body shape, weight, and temperature, providing pressure relief and comfort support.
    2. Reduces the wakefulness effect of movement at night: The material reduces the transmission of movement, making it ideal for couples, as movements on one side of the bed are less disturbing to the other person.
    3. Durability: ANDAZI® products are known for their durability and ability to maintain shape and provide comfortable support over time.
    4. Temperature regulation: Some models, like the ANDAZI® COOL collection, incorporate cooling technologies to help you regulate your temperature and have a comfortable sleep throughout the night.

    ANDAZI® offers a range of products, including mattresses, pillows, toppers and adjustable sleepers, each designed to improve sleep quality and comfort.

  • ANDAZI® mattresses are popular for several reasons:

    1. **Bed Pressure Relief**: Proprietary ANDAZI® material adapts to your body shape, weight and temperature, providing bed pressure relief and comfort support.
    2. **Sleep Motion Isolation**: Dense memory foam reduces motion transfer, making it ideal for couples, as movements on one side of the bed are less likely to disturb the other person.
    3. **Durability**: ANDAZI® mattresses are known for their longevity and ability to maintain their shape and support over time.
    4. **Temperature control**: Some models, like the ANDAZI®-cool collection, incorporate cooling technologies to help you regulate your temperature and have a comfortable night's sleep.
    5. **Customizable Comfort**: Many ANDAZI® mattresses come in different firmness levels and in both all-foam and hybrid versions, allowing you to choose the one that best suits your sleeping needs.

  • The Andaz company and its production are located in Tbilisi, Georgia. Andaz also operates in London, Great Britain.

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